Your cart
There are no more items in your cart
Right to withdraw from the Contract
1. The Purchaser who is a Consumer acknowledges that he/she has the right to withdraw from the Contract, without giving reasons and without incurring costs, by submitting a written statement addressed to the Seller within 14 days from the date of delivery of the Goods to the Purchaser.
2. To meet the deadline referred to in item. 1 above, it is sufficient to send the statement before its expiration to the Seller's address given in Chapter XII, item. 2 of these Regulations or to the Seller's e-mail address: kontakt@behide.pl
3. The purchaser may use the template for withdrawal from the contract, provided below, but it is not mandatory:
Template statement of withdrawal from the contract (this statement should be completed and sent back only if you wish to withdraw from the contract):
""I [name of the buyer] hereby inform you of my withdrawal from the contract of sale of the following items: [names of items purchased], order number [number].
Date of conclusion of contract is [date], date of receipt of items [date] .
Name and surname: [name of buyer]
Date: [date of withdrawal]
Signature: [only if the form is sent in hard copy] "".
.
The statement form is sent to the Ordering Party together with the Order Confirmation and together with the Goods, in paper form.
4. In the event of withdrawal from the Contract, the Contract shall be considered not concluded and the Consumer shall be released from all obligations. What the Parties have provided shall be returned unchanged, unless the change was necessary within the limits of ordinary management.
5. In the event of withdrawal from the Agreement, the Seller shall be obliged to return to the Purchaser - Consumer, all Payments made by him immediately, but no later than within 14 days from the date of receipt of the statement of withdrawal from the Agreement. The return of payments shall be made using the same method of payment used by the Orderer, unless he agreed to a different method of return, which does not involve any costs for him.
6. The Orderer - consumer, is obliged to return the Goods to the Seller immediately, but no later than within 14 days from the day on which he withdrew from the Contract. To meet the deadline referred to in the preceding sentence, it is sufficient to return the Goods before its expiration.
7. The Seller may withhold reimbursement of the Payment referred to in Section 5 above until the Goods are received back or the Orderer-consumer provides proof of its return to the Seller's address, whichever event occurs first.
8. The direct costs of returning the Goods shall be borne by the Orderer.
9. In the event that the Ordering Party has chosen a different method of returning the Goods to the Seller than the cheapest ordinary delivery method offered by the Seller, in the event that the Ordering Party - consumer exercises his right to withdraw from the concluded Contract, the Seller shall not be obliged to reimburse the consumer for the additional costs of delivery of the returned Goods.
10. The right to withdraw from the Contract concluded remotely does not exclude the Purchaser's rights under the warranty for physical defects of the Goods.
11. The Seller informs that the right to withdraw from the Contract under the Consumer Rights Act, is not applicable to contracts:
a) for the provision of services, if the entrepreneur performed the service in full with the express consent of the consumer, who was informed before the start of the service, that after the fulfillment of the service by the entrepreneur will lose the right to withdraw from the contract,
b) in which the subject of the service is a non-refabricated item, produced to the consumer's specifications or used to meet his individualized needs (ie. tailor-made, cut-to-measure products);
c) in which the subject of the performance is an item supplied in a sealed package, which cannot be returned after opening the package for health or hygiene reasons, if the package has been opened after delivery;
d) in which the subject of the performance is an item which, after delivery, due to its nature, is inseparably combined with other items;
e) in which the consumer expressly requested that the trader come to him for urgent repair or maintenance; if the trader provides in addition other services than those requested by the consumer, or provides things other than spare parts necessary for the repair or maintenance, the consumer has the right to withdraw from the contract with respect to additional services or things;